General Ordering Information

Payment

We accept US funds in the form of USA bank personal check, Visa & MC, money order or bank draft. For non-credit card foreign orders, please send an international postal money order.

All on-line orders require a Visa & MC credit card. Our orders are handled by a secure server with strong data encryption.

Order Form

We offer a downloadable printed order form for those who prefer to shop this way. You may use a check or credit card to complete your purchase.

DOWNLOAD ORDER FORM

Shipping Rates

We strive to make our shipping charges reasonable and fair. We ship via USPS. The following are our GROUND SHIPPING rates for orders shipped to U.S. postal addresses only.

We also offer expedited shipping, such as Next Day, and shipping will be adjusted accordingly. Just email or call with any expedited shipping requests.

NOTE: For all other NON-U.S. destinations, please e-mail or telephone and we will quote the shipping charge to your address.

***Single Book Orders? See note below.

*** Needle orders:

Needles ship free with any yarn or book purchase.

Otherwise, shipping is $3.50 for up to four pairs of needles. (USA only)

***Orders for orders with one copy of specially designated books will be charged $6.00. This rate will not show in the shopping cart; the adjustment will be made when your order is processed.
For Order Totals: Shipping Charge:
$10.00 and under $3.50
$10.01 - $20.00 $6.00
$20.01 - $40.00 $7.50
$40.01 - $80.00 $9.50
$80.01 - $100.00 $11.50
$100.01 - $150.00 $14.00
$150.01 - $200.00 $16.00
$200.01 and over $18.00

Privacy Policy

Our policy is simple: we will not share your personal or financial data with any one.

We may use your email or address to advise you of special offers from Nordic Fiber Arts.We will always honor your request not to receive any communications from us.

Returns

For eleven years, we have worked with our customers to make sure they receive the right products. If your order does not meet your expectations or needs to be exchanged, please contact us via email or telephone (603 868-1196) and we can arrange a return.

Yarns

Experience has proven that the best way to judge colors is from our yarn cards. We also offer on-line color cards, but monitors can vary so drastically, that we strongly recommend purchase of a yarn card before making your yarn order.